When network ensures excellent quality, high capacity, and low latency connectivity with QoS over the entire network, the data connectivity solution is proved to be working efficiently.
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The vendor should ensure prioritizing data packets thus enabling Voice, Video and Data packet access separately.
- Physical/Wireless Data Connectivity through stable and reliable fiber optic ring network
- STM1 Level POP Capacity
- Clear Ethernet Channel
- PDH connectivity at user end
- Connectivity Auto redundancy facilities
- SNMP monitoring built in
- 24/7 Helpdesk with web based CRM
- Dedicated Infrastructure Team for immediate link restoration
- Guaranteed resolution time
- Proactive monitoring with SMS notification
- Monthly Uptime & Log Report
- Web-based interface to monitor link usage
- Business Class Service Level Agreement