Axis Bank Multi Currency Visa Forex Card Balance Check

Axis bank multi currency visa forex card balance check

FAQ’s on YES BANK Multi Currency Travel Card (MCTC)

 

Q. How is YES BANK Multi Currency Travel Card is better than mode of international payment?

A. YES BANK Multi Currency Travel Card offers you convenience of using the Card just like any other Credit/Debit Card which can be used to make payments to merchants, withdraw cash, purchases online.

YES BANK Multi Currency Travel Card provides maximum comfort and hassle free journey without worrying about carrying foreign currency cash or Traveller’s cheque which are paper based payment instruments and needs to visit the money changers frequently for currency conversion.

 

Q.

On Purchase*

What is YES BANK Multi Currency Travel Card (Multi Currency Travel Card)?

A. YES BANK Multi Currency Travel Card (Multi Currency Travel Card) is a foreign currency denominated Prepaid Travel Card which can be loaded with multiple currencies on a single Card that makes your foreign trip totally hassle-free and convenient.

You can load this pre-paid Card with foreign currency in India by paying in INR and use it to swipe on merchant outlets and withdraw cash in the local currency from ATMs accepting MASTERCARD Flag Cards.

 

Q.

Which all currencies can be loaded on the YES BANK Multi Currency Travel Card?

A. Your YES BANK Multi Currency Travel Card can be loaded with world’s 15 major currencies;

1. United States Dollar (USD) 2.Great Britain Pound (GBP) 3.

Axis bank multi currency visa forex card balance check

Euro (EUR) 4. Canadian Dollar (CAD) 5.

Axis Bank Multi-currency Forex Card

Australian Dollar (AUD)

6. Singapore Dollar (SGD) 7. Arab Emirates Dirham (AED) 8. Swiss Franc (CHF) 9.

Axis Bank Forex Cards

Japanese Yen (JPY) 10. Swedish Krone(SEK)

11. South African Rand (ZAR) 12. Saudi Riyal (SAR) 13.

Thai Baht (THB) 14. New Zealand Dollar (NZD) 15.

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Hong Kong Dollar(HKD)

 

Q. Can I load more than one currency in my Multi Currency Travel Card?

A. Yes, Your Multi Currency Travel Card can be loaded up to 15 currencies at a time.

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The Card will work in all countries and will dispense local currencies only on usage at ATMs, but in case the Card is used in say Europe, and Card is loaded with only USD currency then conversion charges from USD to Euro will be applicable.

 

Q. Where I can buy the Multi Currency Travel Card?

A. You can visit the nearest YES BANK Branches and apply for your Multi Currency Travel Card Cards.

(*To know more, please refer Documentation section of Multi Currency Travel Card).

Please click here to locate nearest YES BANK Branch

 

Q.

Do I need to have a YES BANK account to purchase the Multi Currency Travel Card?

A. You don't need an account relationship with YES BANK to avail a Multi Currency Travel Card you may just walk into nearest YES BANK Branch and avail a Multi Currency Travel Card over the counter in your desired currency.

 

Q.

I am not a Travelling abroad, can I still benefit from the Multi Currency Travel Card?

A. Multi Currency Travel Card is only for overseas Travelers, and cannot be issued to non-Travelers.

 

Q. How do I buy a Multi Currency Travel Card?

A. To avail your Multi Currency Travel Card, refer the “Documentation” section of the Multi Currency Travel Card.

 

Q.

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What are the different charges and fees applicable when using/purchasing Multi Currency Travel Card?

A. You can refer the “Rates and Charges” section of the Multi Currency Travel Card for schedule of charges and applicable fee in details.

Axis bank multi currency visa forex card balance check

Any changes in the charges and fee of Multi Currency Travel Card will be governed as per Terms and Conditions of YES BANK Multi Currency Travel Card.

 

Q. How much foreign currency can I load on the Multi Currency Travel Card?

A. The usage of your Multi Currency Travel Card should be in strict accordance with the regulations of the Reserve Bank of India and FEMA regulations. The amount loaded or reloaded on a Card should be done as per the foreign Exchange Management Act, 1999 and prevailing RBI regulations in force.

 

Q.

Registration

When can I start using the Card?

A. You can start using the Card once you get welcome mail on the registered email ID. You may also log on to the Prepaid Card Web Login to check the balance on the Card, please follow the link https://Prepaid.yesbank.co.in/YESBANKCUSTOMER/html/UAMLogin.jsp

 

Q.

Can I use my Multi Currency Travel Card for online/e-commerce purchases?

A. Yes, your Multi Currency Travel Card is already enabled to perform online/e-commerce transactions.

Once your Card is loaded and active with the requested load amount you can start using the same for online purchases.

  • Log on to the international merchant website
  • Select “Credit Card” option as the mode of payment
  • Enter Card details, billing information and your ATM PIN as second factor authentication
  • Confirm to make the payment

 

Using YES BANK Multi Currency Travel Card

 

Q.

Axis bank multi currency visa forex card balance check

How can I confirm that my Card has been loaded/reloaded?

A. You would receive an SMS and Email confirmation as soon as your Card is loaded/reloaded. It is advisable to check the balance on the Card through web login; you can also check load/reload status by calling on the Yes Touch Phone Banking numbers

  • +91 022 30993600( From Outside India)
  • 1800 2000( Toll free – India)
  • 1877 659 8044( Toll free – USA/CANADA)
  • 8081 7851 33( Toll free – UK)
  • 8000 3570 3089( Toll free - UAE)

 

Q.

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How do I check balance on my Card?

A. You can log on to Prepaid Card Web Portal to check your Card balance.

Or Alternatively,

Call on the Yes Touch Phone Banking Number mentioned on the back of the Card

  • +91 022 30993600( From Outside India)
  • 1800 2000( Toll free – India)
  • 1877 659 8044( Toll free – USA/CANADA)
  • 8081 7851 33( Toll free – UK)
  • 8000 3570 3089( Toll free - UAE)

Or

You can also check your Card balance on the MasterCard enabled ATM overseas.

This may attract the balance enquiry charges.

 

Q.

Is there any restrictions on the usage of the Card in any of the country or currency?

A. Yes, this Card cannot be used in India, Nepal & Bhutan. Your Card is a foreign currency denominated Card and hence Card should not be used for making any payment in Indian Rupees (INR) either in India or abroad, as this may attract a currency conversion fee of 2.75% plus applicable GST.

 

Q.

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What needs to be done incase Hotels/Car Rentals take a Pre-Authorization?

A. Hotels/Car Rentals before check-in/renting services etc, take a pre-auth on your card. A Pre-Auth is essentially blocking of certain amount on your card which becomes un-accessible to you unless gets settled.

We recommend that you DO NOT use your MCTC at the time of checking-in or initiating a rental.

Use any other credit/debit card for making the reservations. At the time of checking out of the hotel/settling the bill, you should:

  • Ask the executive to settle the final bill against the pre-auth that was taken.
  • Ask the executive to cancel the pre-auth (credit back the amount) that was taken and settle the bill by taking an authorization for the actual bill amount.
  • Ask the executive to provide you the cancelled or VOID transaction slip for the same transaction and present the same to your bank for reversal of the unsettled transaction.

In the event of the Merchant neither reversing back the amount nor providing you the VOID transaction slip for submission to your bank, YES BANK would credit back the amount immediately after 31st day from the date of transaction initiated.

 

Q.

From where do I find my web login password?